Frequently asked

Questions

 

(a.k.a. Everything You Wanted to Know Before You Paint Your Heart Out)

Why don’t I see any “in-studio” events on the calendar?

Great question! We’re currently an exclusively mobile studio 🚐✨
That means we partner with amazing local venues all over the Lowcountry to bring the paint party to you! We host monthly public paint & sip events, and of course—you can always book a private event and we’ll bring the entire experience straight to your home, business, or community space.

Where do I pick up my Pick-Up & Paint Kits?

Pick-up is in the West Ashley area of Charleston.
Just give us a call at 843-974-4472 to place your order and arrange a time. 📦🎨

⚠️ Paint Kits are non-refundable (for obvious reasons — once supplies leave our hands, they’re yours to create magic with!).

What is your cancellation policy?

🎟️ Public Classes

  • 48+ hours notice: Full refund

  • 24–48 hours notice: Reschedule or receive a digital class credit (never expires!)

  • Less than 24 hours: No refunds or credits — cancellations are very disruptive to our tiny creative team 💛

  • You are always welcome to transfer your seat to someone else! Just let us know their name so we can welcome them.

📞 Please CALL us at 843-974-4472 with the required notice.
Emails sent within 48 hours may not be seen in time.

🥳 Private Parties

All private parties require 5 days notice to cancel or reschedule.
If notice is given less than 5 days in advance, the deposit becomes non-refundable.
Thanks for understanding! We prep a LOT for your special event. 💕

👯 Minimum Attendance

Public classes require a minimum of 5 painters.
If we don’t meet that requirement, we may cancel or reschedule the class.
We’ll contact you ASAP, and you may choose:

  • A full refund

  • A reschedule

  • A class credit

We rarely have to cancel, but it does happen from time to time!

What if I’m running late?

Life happens! ⏰
If you’re only a few minutes late, your artist will try to help you catch up.
If you’re significantly late, you may be marked as a no-show and unable to join, since late arrivals disrupt instruction and the flow of the class.

Will photos or video be taken during class?

Yes! We love capturing the joy and creativity 🎥✨
These images may be shared on our website or social media.
If you prefer not to be included, just let your artist know when you arrive — no problem at all.

Do I need any experience?

Nope! Zero. Nada. 🎉
Our classes are beginner-friendly, step-by-step, and designed to help you feel confident — even if you haven’t picked up a brush since kindergarten.
Fun fact: About half of our painters are first-timers!

Are there age restrictions?

Some of our partner venues serve alcohol 🍷 and may have age limits — please check with the location.
For public events:

  • Painters must be 12+ to attend with an adult.

  • Kids’ classes (DaVinci Kids, summer camps, Mommy & Me events) are geared toward ages 6+.
    No exceptions for safety reasons — we love our little artists too much to bend here.

Can I bring my own drinks and snacks?

If you’re painting at one of our partner venues: no outside food or drinks, please 🍕🚫
These venues offer beverages, snacks, or full menus — and sometimes they have minimum purchase requirements we need to honor.
Water is okay to bring.

What should I bring to a paint & sip event?

Just your smile and an open mind 😄🖌️
We supply everything you need: paint, brushes, canvas, apron, instruction — the works!
Wear something you don’t mind getting a splash of paint on… just in case.
And definitely bring friends. Painting + people you love = the best memories.

Will I be seated with my friends?

Seating is first come, first served, but we always do our very best to seat groups together 💕
Arrive a few minutes early to claim seats side-by-side.

Will you have Paint-Your-Pet classes?

Yes! 🐾🎨
We sprinkle these onto the calendar throughout the year. They are a HUGE hit and require extra prep (we hand-draw or stencil your pet!), so they’re offered at a slightly different price point and have a 5-day cancellation policy.

Private Paint-Your-Pet parties are also available by request for adults.

Should I tip the artist?

Tips are like warm hugs without the awkward lingering 🤣💛
If you loved your experience, your artist would be thrilled and grateful for a tip!
We have a tip jar on-site and you can send a virtual tip via Venmo.

I own/manage a venue — how can we partner with you?

We’d love to chat! 🤝🎨
We partner with breweries, wine bars, cafes, churches, clubhouses, and community spaces across the Lowcountry to host recurring paint events.
If you'd like to bring Charleston Paint Party events to your location, email or call us! We handle:

  • All supplies

  • All setup/cleanup

  • Registration

  • Marketing

  • Instructor staffing

You provide the space — we bring the creativity!
Let’s make something beautiful together.

Still have questions?

Give us a call or shoot us an email — we’re happy to help!
Thanks so much, and happy painting! 🎨✨